Troubleshoot the HP Printer Offline Mac Error Quickly

HP printers, like other printer brands, encounter various technical glitches. Mac users may sometimes find their printer showing an offline status. This can happen because of a poorly connected HP printer and improper configuration. Additionally, poor internet connectivity also causes the HP printer offline Mac issue. Keep reading to uncover resolutions to bring your HP printer back online on your Mac.

Troubleshoot HP Printer Offline Mac Error

Follow these resolutions to make your printer work properly on Mac.

Inspect the USB and network connection

When an HP printer keeps going offline on Mac, examine the printer connection.

1.        If you use a USB connection.

2.        Turn off your printer and take out the cable.

3.        Turn on the HP printer, this time with a strong connection.

4.        Perform a print test.

5.        If you use a network connection, recheck the current connection.

6.        Tap the ‘Apple’ icon and head to ‘System Preferences.’

7.        Click on any of the options in the printer list.

8.        Double-tap your printer from the list.

9.        Click ‘Resume’ if you see a yellow light next to your printing device’s name.

10.     Now, try printing a document.

Use Diagnose & Fix 

If you are unsure about the exact cause and are wondering why does my printer say offline Mac, use Diagnose & Fix. It is available in the HP Smart app for Mac PC. 

 

1.        Launch the HP Smart app.

2.        Tap your printer and choose ‘Printers.’

3.        Now tap ‘Diagnose & Fix.’

4.        After that, click ‘Start.’

5.        Don’t close the HP Smart app during this time.

6.        If the app detects problems, use the instructions that it shows. 

Conduct a printer reset on Mac.

A print reset deletes all print jobs and prior print settings. Although you will need to set up your printer after resetting, it is still an effective fix for this problem. 

 

1.        Hit the spotlight icon. 

2.        Now access ‘Printers & Scanners.’

3.        Right-click while tapping ‘Control’ in the list of printers.

4.        Now choose ‘Reset printing system.’

5.        After the rest completes, start your printer again. 

6.        Choose ‘Add printer, scanner, or fax.’

7.        Now choose your HP printer and tap ‘Add.’

Remove and re-add the HP printer 

Removing and re-adding the printing device from the print queue will eliminate printer error states. This includes the offline problem.

 

1.        Hit the ‘Spotlight’ symbol.

2.        Now, launch ‘Printers and Scanners.’

3.        Tap on the printer’s name and hit ‘Remove printer.’

4.        After that, click ‘Remove printer’ when prompted.

5.        Tap ‘Add Printer, Scanner, Fax.’

6.        Choose your printer and tap ‘Add.’

7.        Now, try printing.

Set up a manual IP address.

For setting up a manual IP connection you need to first print a network configuration report. You can print it by going to the wireless network settings menu. 

 

1.        On this page, look below ‘802.11 Wireless.’ The status should be ‘Connected.’

2.        You need IPv4 numbers for the IP address, default gateway, and subnet mask numbers.

3.        Launch the internet browser and tap one of the URLs for the embedded web server in the address bar.

4.        This URL is there under ‘General Information.’

5.        Tap the ‘Network’ tab.

6.        Launch the wireless menu and hit ‘IPv4 configuration.’

7.        Choose ‘Manual IP.’

8.        Tap ‘Apply.’

9.        Now, click the ‘Spotlight’ symbol.

10.     Locate and open ‘Printers and Scanners.’

11.     Tap the ‘Add a printer, scanner or fax’ button.

12.     Hit ‘Add a printer.’

13.     Now, choose the ‘IP’ icon.

14.     Input the manual IP address and choose ‘AirPrint.’

15.     Let the Mac connect to your HP printer.

16.     Tap ‘Add’ to end the setup process.

Summing up

Troubleshooting the HP offline error on Mac isn’t complicated if you know the right techniques. Hopefully, after following these fixes, you won’t find yourself complaining, why does my printer say offline Mac? If you need more assistance, connect with a printer technical support expert.