How to step-by-step Resolve the HP Printer “Offline Mac” issue?

 Most HP printer users have experienced the “Offline Mac” issue. It is a common error in many HP printers. This issue occurs at the time of printing, and most HP Printer users don’t know how to resolve this issue.

At the time of printing, the printer showing “Offline Mac” is a bit frustrating. If your HP Printer is also showing the “Offline Mac” error, then don’t worry. Despite being a frustrating error, it is pretty easy to resolve it.

Why Does My HP Printer Say, Offline Mac?

The “Offline Mac” issue shows that the connection between the Mac and the printer is not proper. Some of the common reasons are-

1.     Most of the time the printer is not powered on or there can be an inadequate power supply which causes the Offline mac issue.

2.     There is a good chance that the problem is in the hardware. Most HP printers come with a light indicating the hardware error. Cartridge jams and printers out of paper can be some common hardware issues.

3.     Sometimes the USB cable is not connected properly from both ends. Also, the USB cable used for the connection can be damaged. 

4.     At times old printing commands will block the new printing jobs.

Troubleshoot Steps to resolve the Offline Mac issue

Solution 1(Reset)

Resetting the printing system can solve the error. 

Here is how to do it-

1.     Go to the “Apple Menu” <“System Preferences” <“Printers and scanners” option.

2.     Now select “Reset printing system”

3.     Then click on the “Reset” option.

4.     Complete the  “Administrators name along with the password”.

5.     Now add the printer to the list and try the printing commands.

Solution 2(Smart diagnose)

The HP smart diagnosis application can solve the issue. Here is how to run it-

1.     Download the application online.

2.     Sign in to the account or “Create a new account”.

3.     Go to “Printers”.

4.     Select “Diagnose and fix”.

5.     Click on “Start”.

6.     If the issue is detected then go through the instructions on the screen.

This will solve the HP printer Offline Mac issue.

Solution 3:(Remove and re-add)

The error can be resolved by removing the printer and then adding it back. Here is how to do it-

1.     Click on the “Apple icon”<“System preferences”<“Printers and scanners” icon.

2.     Go to the “Hp printer” and click on the “–” sign to remove it.

3.     Select the “Delete printer” option.

Here is how to re-add it back-

 

1.     Go to the  “+” icon and then add the printer back.

2.     From the list go to the “hp printer”

3.     Select “printer using” and then select “air print”

4.     Press the  “Add” option.

In conclusion

To summarize everything, the HP printer “Offline Mac” issue is a pretty common issue and uniquely that much easy to resolve. I hope that the above-mentioned solution helped you to solve the error. In case, none of the solutions worked for you, and still you are questioning with yourself why does my HP printer say offline Mac So, you can contact HP customer services.