Why is My HP Envy Printer Offline?

Nothing is more annoying than getting the printer offline error when you print some important documents. One error and all the work goes to a halt. If you are confronted with the dreaded HP printer offline error, there is no need to panic--There are a few

easy fixes that'll have your printer up and running in no time.

Here's What You Can Do:

1.       Check which type of problem you're encountering (see below) before trying any fixes. This will help ascertain which fix to try first.

2.       Click HP at the top left corner of your screen and select Printer Preferences from the drop-down menu

 

Is your  HP Printer says offline when you try to print from your computer? Or does the printing process gets stuck in a loop and can't complete the print job? But before that have a look at the common reasons behind the printer offline error on HP devices.

Common Reasons for HP Printer Offline Error

The most common cause for this type of HP printer Offline Error is that there has been a power failure, though other reasons include that a USB connection was not properly plugged in or a reset button plugged into the port. 

 

These errors can also be caused by viruses or malware on your computer.

 

Here is How You Can Troubleshoot It: 

 

1.       Effects of a power failure: You may need to restart your computer or plug in your printer again if the problem persists.

2.      Effects of a USB connection issue: Disconnect all USB connections that are currently connected to your computer and try connecting the printer again.

3.      Install Antivirus: To get rid of malware or virus install the antivirus program on your device. 

 

If you are still having HP printer offline problems after following the above solutions above, then you should reset your HP printer. Resetting is used when an error occurs during connection and printing between your computer and the printer.

Check For The Paper Jam

Sometimes, it's the paper jam error due to which the HP printer is offline. This error often occurs when paper gets stuck. To fix this problem,

1.      Try unplugging the power cord and then remove all other devices

2.      from the back of your computer and printer.

3.      Wait for 30 seconds and then plug back in everything but the power supply which is located on the front left side of your computer. 

4.     Once plugged in, wait 20 minutes and then try printing again. If you encounter any other problems while trying to fix this type of HP printer offline error.

 

Restart the Printer and Router

If you have connected your printer to WiFi, and it appears offline, you need to restart the printer and computer. Network error could also be the reason that your printer is appearing offline. Therefore, you need to restart both devices to immediately fix the issue.

 

1.       Turn off the router. 

2.      Disconnect your device. 

3.      Turn off the printer. 

4.      Connect your computer to the power outlet again. 

5.      Reconnect the wireless router and wait for at least 20 seconds. 

6.      Reconnect the router to the device. 

7.      Connect the printer to the computer. 

 

Once the connection is made, try to print the documents.

 

Use HP Print and Scan Doctor

The HP Print and Scan Doctor is a tool that can help you to identify what is wrong with your device. Run this tool, and it will fix the printer offline error on it after finding the root cause of the error. 

 

Take Away 

Hopefully, with the above steps, you would able to fix the HP printer offline error on the computer. If the HP printer still appears offline and is unable to print the documents, do not hesitate to take expert help from professionals in HP support. They will guide you with the best possible solution to quickly fix the issue.