How to Fix a Failed Print Head in An HP Printer?

Good job! Now you have reset your power button. You can start and print the documents. If you are still facing the issue(print head errors). Now move on to the next solution.

Facing issues with printers is a common phenomenon, and if you are a pro, you feel confident. One such issue you come across is a failed print head in HP printer. You may need expert advice to fix the issue. HP offers a wide range of products and various series in print head-related

errors. Well, the errors can be anything like faulty placement, a dirty/damaged print head, or issues related to printer software. If you have faced this issue most often and are looking to fix the issue beforehand- this blog will help you. As a general rule, clean HP printer heads, and see if it works for you. Perhaps, the basic rule is to conquer failed print heads in HP printers. Before we proceed, it is important to know the types of errors.

Common Print Head Errors Issue in HP Printers

Usually, there are two types of print head error, some are built into the ink cartridge and others are built into the computer. Here is a look at the most common errors:

 

1.   Missing or Printing Damaged

2.   Incompatible Print head

3.   Failure of Print head

4.  Missing Print head, not detected or properly installed

5.  Problem with Print head

 

Now it's obvious, you'll be looking for prompt solutions for all such errors mentioned above; however, you can still try and fix the shared solutions.

 

3 Proven & Easier Steps to Fix Print Head Problems

 

 Here you'll find 3 proven effective measures to fix HP print head problems. Try these solutions one-by-one as mentioned below. We are going to discuss each step in detail for your convenience.

 

Solution 1: Reset Your Printer

 

1) Go to the control panel and press the power button to switch off the printer

2) Unplug the printer's power cord from the socket

3) Wait for a minute and replug it in the socket 

4) Now press the power button to start your printer

 

Solution 2: Reset the Print Head of Your Printer

You can manually reset the print head of HP printer. If your HP printer is print head is built into the cartridge, just simply replace the cartridges one by one and replace them again.

1) While your printer is switched on, you can lift the top cover of the ink cartridge access door.

2) The cartridge carriage will automatically slide to the middle to work it out(ensure the printer is switched on)

3) Now you can remove each link cartridge by pushing the cartridge to release it or pressing on the front tab.

4) Place the ink cartridge down on clean paper before moving further

 

Note: it is not recommended to keep the cartridge outside of the printer for more than 30 minutes

 

5) Lift the cartridge carriage latch to loosen the printhead

6) Lif the printhead out of the cartridge carriage

7) Now replace the printhead with the cartridge

8) Lock the printhead in the lower latch

9) Now replace the ink cartridge simultaneously in the respective slot and press down the cartridge until you hear the sound, it signifies that the cartridge is properly placed.

10) Close the printer's top cover or the ink cartridge access door.

 

Now you have manually reset the printhead of HP printer. Moving further, restart the HP printer and check if it is properly printing or not. if it is displayed move on to the next solution.

 

Solution 3: Update the Printer Firmware:

 If your printer driver is outdated, it can cause multiple errors on the printer. Therefore, updating the firmware of HP printer with the latest version can solve printhead errors. Now you can follow the mentioned download and update the firmware of HP printer. In this method, you can always update the firmware of HP printer

Note: These methods will surely work for all the HP LaserJet printer, HP OfficeJet and HPinkjet printers.

 

1) Open the web browser and type the address 'support.hp.com/drivers and press Enter. In the driver page, click on the printer icon to proceed.

2) Now type the model name in the search bar and type laserjet pro m402. Now select your printer name from the drop-down suggestions.

3) Go to the driver download page select' Firmware' and click on the plus sign to expand it. Now start downloading the firmware.

4) Now save the File button for the firmware update to the computer.

5) Double-click on the firmware download file in the previous step and  click on Yes to continue

6) Now in the  select printer column choose your listed computer

7) Once the printer is selected, click on the send firmware button.

8) Now wait for the process to succeed

9) Once the process is over, click on the "Exit" button.

 

Now your printer is updated successfully with the latest version. Check if printhead issues are completely resolved.

 

Alternative Options:

If the given samples do not help in resolving the issue, and you are still wondering How to clean HP printer heads.

You can clean HP printer print heads by removing the print head or ink cartridge. Try using a clean, warm & damp cloth to clean the print head before retaining its position. Now print head is completely dry before placing it back on your computer. 

 

Use the Original HP Cartridge

This is the thumb rule. If you are using non-HP cartridges on HP printer, replace it with the original HP cartridge. With these precautions, you can avoid any problems related to ink cartridges.

Conclusion:

Now you are in a position to fix printheads in HP printers. Now the provided solutions above is followed by new and experienced printer owners. In case, the provided solutions are still not fixing the issue, and the printhead error persists. Keep the phone handy and speak with HP customer support to schedule a printer check.